Privacy Policy For Vastrap Sokkieklub

Introduction

Vastrap Sokkieklub is committed to safeguarding your privacy and ensuring that your personal information is collected, used, and protected in a lawful, transparent, and responsible manner, in compliance with the Protection of Personal Information Act (POPI Act). This Privacy Policy outlines how we collect, use, disclose, and secure your personal information when you interact with our website and services, such as purchasing event tickets.

Information We Collect

We collect the following personal information when you engage with our website or purchase tickets:

• Personal Details: Name, email address, phone number, billing address, and any other information you voluntarily provide.
• Payment Information: Credit card details or other payment information, processed securely by third-party payment processors and not stored on our servers.
• Automatically Collected Data: IP address, browser type, device information, and website usage data collected via cookies and similar tracking technologies.

Certain information, such as your name, email address, and payment details, is mandatory to complete your ticket purchase. Failure to provide this information will prevent us from processing your order. Other information, such as preferences for marketing communications, is optional.

How We Collect Information

We collect personal information in the following ways:

• Directly from You: When you purchase tickets, sign up for our newsletter, contact us via the website, WhatsApp or participate in surveys or promotions.
• Automatically: Through cookies and other tracking technologies that gather data about your interaction with our website.

Purpose of Collection

We collect and process your personal information for the following purposes:

• To process and fulfil your ticket purchases, including sending confirmations and event updates.
• To communicate with you about your purchases and upcoming events.
• To send marketing communications about future events, with your consent, which you may withdraw at any time.
• To enhance and improve our website and services.
• To comply with legal and regulatory obligations, such as tax or consumer protection laws.

By purchasing tickets, you consent to receive transactional communications related to your purchase and marketing communications about future events. You can opt out of marketing communications at any time by following the unsubscribe instructions in the communications or contacting us directly.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws.

Sharing of Information

We may share your personal information with:

• Service Providers: Trusted third parties, such as payment processors and email service providers, who assist in operating our business and are bound by confidentiality agreements.
• Event Organisers: If necessary, to facilitate the event you are attending.
• Legal Authorities: When required by law or to protect our rights, such as in response to a court order.

If your personal information is transferred to a third country, we ensure appropriate safeguards are in place to protect your data, as required by the POPI Act. We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or destruction. These measures include:

• Encryption of sensitive data, such as payment information.
• Secure servers and access controls to limit data access to authorised personnel.
• Regular monitoring and updating of security practices.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights

Under the POPI Act, you have the following rights regarding your personal information:

• Right to be Informed: To know how your data is collected and used.
• Right to Access: To request a copy of your personal information.
• Right to Correction: To request correction of inaccurate or incomplete information.
• Right to Deletion: To request deletion of your information, subject to legal retention requirements.
• Right to Object: To object to the processing of your information, particularly for direct marketing.
• Right to Complain: To lodge a complaint with the Information Regulator.

To exercise these rights, please contact us at [email protected]. We may require verification of your identity to process your request.

Cookies and Tracking Technologies

Our website uses cookies, which are small text files stored on your device, to enhance your browsing experience. Cookies help us:

• Analyse website traffic and user behaviour.
• Remember your preferences for a personalised experience.
• Improve our services and website functionality.

You can manage or disable cookies through your browser settings, though this may affect your experience on our website.

Changes to the Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed.

Liability Disclaimer for Vastrap Sokkieklub Events

By purchasing tickets to and/or attending events organised by Vastrap Sokkieklub, you acknowledge and agree to the following:

• Assumption of Risk: Participation in the event involves certain risks, including but not limited to physical injury, property damage, or other losses due to dancing, crowd movement, or other activities.
• Release of Liability: You voluntarily assume all risks associated with attending the event and agree that Vastrap Sokkieklub, its organisers, the event venue, and their respective employees, volunteers, and agents shall not be held liable for any injuries, damages, or losses sustained by you, except to the extent that such liability cannot be excluded by law.
• Indemnity: You agree to release, discharge, and hold harmless Vastrap Sokkieklub and the aforementioned parties from any and all claims, demands, or causes of action arising out of your attendance at the event, to the fullest extent permitted by law.
• Compliance with Law: This disclaimer is subject to the provisions of the Consumer Protection Act 68 of 2008 and other applicable laws in South Africa. It does not exclude or limit liability for death or personal injury caused by gross negligence or intentional misconduct, or any other liability that cannot be excluded by law.
• Acknowledgement: By purchasing a ticket or attending the event, you confirm that you have read, understood, and agree to be bound by these terms.

Photo and Video Release

By purchasing tickets to and/or attending any event organised by Vastrap Sokkieklub, you acknowledge and grant permission as follows:

1. Consent for Capture and Use:
   You agree that Vastrap Sokkieklub, its photographers, or authorised representatives may take photographs or videos (collectively, “Images”) during events in areas where attendees have no reasonable expectation of full privacy (e.g., dance floors, social areas).
2. Usage Rights:
   You grant Vastrap Sokkieklub irrevocable, royalty-free, worldwide permission to use, reproduce, distribute, display, and publish these Images for promotional purposes related to Vastrap Sokkieklub’s activities. This includes, but is not limited to:
   • Social media platforms (Facebook, Instagram, etc.)
   • Official Vastrap Sokkieklub websites and online advertising
   • Email newsletters and marketing materials
   • Print materials (flyers, posters, brochures)
3. Scope:
   This permission covers the use of Images in perpetuity and for both current and future events. Images may be used without compensation to you.
4. Opting Out:
   If you do not wish your image to be captured or used, please proactively:
   • Avoid posing for or engaging directly with photographers
   • Notify the photographer or event staff at the venue
   • Contact us at [email protected] after an event if you identify an Image of yourself online that you wish to have removed. We will make reasonable efforts to comply with such requests promptly.
5. No Expectation of Privacy:
   You understand that by attending events in public or group settings, your image may be captured incidentally as part of the event atmosphere, and Vastrap Sokkieklub cannot guarantee your image will never appear.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Vastrap Sokkieklub
[email protected]
0780424218

For complaints, you may also contact the Information Regulator.